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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of DEANNA HOLIFIELD

DEANNA HOLIFIELD

September 29, 2026

5  out of  5
rating by DEANNA HOLIFIELD
"You don’t experience sales people very often that are both efficient and knowledgeable and lighthearted. It was a pleasure."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Rowlett. "
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Pam Nowell

September 29, 2026

5  out of  5
rating by Pam Nowell
"I always have trouble with safe and drive. She was very nice and very helpful. 😊"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Adrian Valdez’s Team! We deeply appreciate your kind words here in Rowlett . "
Profile photo of STEVEN EASTRIDGE

STEVEN EASTRIDGE

September 29, 2026

5  out of  5
rating by STEVEN EASTRIDGE
"Tami was amazing helping me out. She was patient, professional and prompt. I will definitely be working with her in the future."
We responded:
"Thank you so much for your kind review, STEVEN!  If you need insurance assistance, we are just an email or call away! - Adrian Valdez, your State Farm Agent   "
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Karen Hamil

September 26, 2026

5  out of  5
rating by Karen Hamil
"Everything was handled perfectly. I received a request by phone to give me a quote. Agent was professional and a great listener. I checked with my current Agency and could not match SF quote so I switched to SF and that was handled perfectly while saving me $70 a month, giving me better coverage a , a lower deductible and adding renters insurance as well. I’m extremely happy. The final story will be if I ever have to make a claim."
We responded:
"Thank you for the 5-star review of Adrian Valdez’s team - we really appreciate your kind words! "
Profile photo of Luke Puchalski

Luke Puchalski

September 24, 2026

5  out of  5
rating by Luke Puchalski
"Getting renter’s insurance was an easy process. Danny was very helpful and courteous."
Profile photo of Paul Savage

Paul Savage

September 24, 2026

5  out of  5
rating by Paul Savage
"Awesome service"
We responded:
"Thanks so much for the amazing review, Paul! We really appreciate your support here in Rowlett. Just reach out anytime if you need us - we’re here for you. "
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Bad 2 Da Bone

September 21, 2026

5  out of  5
rating by Bad 2 Da Bone
"Tami is very knowledgeable, helpful, patient, courteous, and friendly. She provides quick responses and continuously crunches numbers so I could get the best price possible."
We responded:
"Thank you so much for the 5 stars, Bad! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Enrique Durand

Enrique Durand

September 17, 2026

5  out of  5
rating by Enrique Durand
"Daniela was very professional, patient and she is nice."
We responded:
"Enrique, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Nabeel Syed

Nabeel Syed

September 17, 2026

5  out of  5
rating by Nabeel Syed
"Fantastic service and great rates!I had an amazing experience working with State Farm to get better rates on my auto insurance. My customer service agent, Tami, was absolutely great to work with. She made the entire process quick, easy, and saved me money. Highly recommend!"
We responded:
"Thank you so much for your wonderful feedback of us here at Adrian Valdez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Adrian Valdez’s Insurance Team "
Profile photo of Inwook Chang Youn

Inwook Chang Youn

September 10, 2026

5  out of  5
rating by Inwook Chang Youn
"Adrian was very effocient and super helpful with resolving the issues around my insurance account. She was very responsible and pleasant to talk as well!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Rowlett insurance team. "
Profile photo of Eddison Alexander

Eddison Alexander

September 8, 2026

5  out of  5
rating by Eddison Alexander
"Awesome job"
We responded:
"Hi Eddison, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Adrian Valdez’s team.  Please reach out to us if any questions come up!  - Adrian Valdez’s Insurance Team "
Profile photo of Tennia B

Tennia B

September 4, 2026

5  out of  5
rating by Tennia B
"Wonderful customer service. Calls always returned in a timely manner. Rates are affordable and reasonable. I would definitely recommend this agency."
We responded:
"Thanks so much for the amazing review, Tennia! We really appreciate your support here in Rowlett. Just reach out anytime if you need us - we’re here for you. "
Profile photo of VeRoNiCa

VeRoNiCa

September 2, 2026

5  out of  5
rating by VeRoNiCa
"Extremely knowledgeable and easy to talk to."
We responded:
"Thanks so much for the amazing review, VeRoNiCa! We really appreciate your support here in Rowlett. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Kowa Thompson

Kowa Thompson

September 2, 2026

5  out of  5
rating by Kowa Thompson
"I’d like to give a special thanks to Tami for setting with the best policy she could fine , very professional"
We responded:
"Kowa, thank you for your five-star review! I'm so glad to hear that Tami was able to help you out with your insurance. If you need anything else, please feel free to reach out. - Adrian"
Profile photo of Mark Gannon

Mark Gannon

September 1, 2026

5  out of  5
rating by Mark Gannon
"Rosa, was awesome! She helped me save money with State Farm and with agent Adrian Veldez. Thank you Rose, Adrian and State Farm."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of Shawn Rolle

Shawn Rolle

August 28, 2026

5  out of  5
rating by Shawn Rolle
"Very professional, knowledgeable and helpful resolve any issues or and answer any questions very properly ."
We responded:
"Thank you for the 5-star review, Shawn! We’re proud to serve the Rowlett community and truly appreciate your support. "
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jagade stewart

August 26, 2026

5  out of  5
rating by jagade stewart
"I've been with Adrian for probably 5 or 6 years.They've always done me, right\nAnd I will continue to use them"
We responded:
"Hi Jagade, thank you so much for taking the time to leave us a review! It’s so wonderful to hear that you had such a pleasant experience with us, and that you are pleased with our work. Thank you for choosing State Farm! - Adrian"
Profile photo of Yun-han Chen

Yun-han Chen

August 26, 2026

5  out of  5
rating by Yun-han Chen
"Handled the requests for both auto and home insurance in very and responsive manner."
We responded:
"Yun-han, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Robert Hawkins

Robert Hawkins

August 20, 2026

5  out of  5
rating by Robert Hawkins
"It was great dealing with Adrian Valdez State Farm they listed to me and gave me everything I needed. Thank you for listening."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Dray Rouwtt

Dray Rouwtt

August 18, 2026

5  out of  5
rating by Dray Rouwtt
"Tami really really took care of me and made the process super easy."
We responded:
"Thank you so much for the 5-stars, Dray! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of janesha Hughes

janesha Hughes

August 13, 2026

5  out of  5
rating by janesha Hughes
"Tami was great and amazing. Great customer service kept in touch with me as she said she would. She really kept her word when she called me couple of months ago. I was looking for insurance quote but I had already signed up with the insurance, but I told her in six months I would like to switch to State Farm so I really appreciate Tami for keeping in touch with me now I’m a State Farm family thank you for your outstanding and friendly services. I am really satisfied with the rate. 😁🙏🏾🙏🏾"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Loyd Evans

Loyd Evans

August 12, 2026

5  out of  5
rating by Loyd Evans
"I was treated very nice and they seem to do a very well job"
We responded:
"Thank you so much for the 5 stars, Loyd! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Mandi Melden

Mandi Melden

August 6, 2026

5  out of  5
rating by Mandi Melden
"They saved me a bunch on auto insurance and were so helpful. I got better coverage for less than what I was paying."
We responded:
"Thanks so much for the fantastic rating, Mandi! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Alberto Yesid Acuna

Alberto Yesid Acuna

July 30, 2026

5  out of  5
rating by Alberto Yesid Acuna
"El servicio que presta esa agencia es excelente y de confianza, ellos me dieron lo que otros me ofrecieron pero no me lo dieron. Los recomiendo a ojo cerrado"
We responded:
"Hi Alberto, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Rowlett.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Adrian Valdez "
Profile photo of Anu Rajasekharan Nair

Anu Rajasekharan Nair

July 30, 2026

5  out of  5
rating by Anu Rajasekharan Nair
"Kelly was awesome with providing all the information needed and with patient follow ups and had very pleasant way of conversation"
We responded:
"Thank you so much for your wonderful feedback of us here at Adrian Valdez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Adrian Valdez’s Insurance Team "