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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Bailey

February 20, 2026

5  out of  5
rating by Amy Bailey
"Super helpful, quick reply’s, gave options that worked for me. Kept everything simple"
We responded:
"Amy, thank you for your five-star review! We’re thrilled you had a positive experience with our office. Please feel free to reach out if you have questions or concerns. -Adrian"
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janesha Hughes

February 6, 2026

5  out of  5
rating by janesha Hughes
"Tami was great and amazing. Great customer service kept in touch with me as she said she would. She really kept her word when she called me couple of months ago. I was looking for insurance quote but I had already signed up with the insurance, but I told her in six months I would like to switch to State Farm so I really appreciate Tami for keeping in touch with me now I’m a State Farm family thank you for your outstanding and friendly services. I am really satisfied with the rate. 😁🙏🏾🙏🏾"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Clay Williams

February 2, 2026

5  out of  5
rating by Clay Williams
"TAMI IS THE BEST HANDS DOWN PERIOD !!! GO SEE TAMI SHE CARES ABOUT PEOPLE AND GETTING YOU THE BEST DEAL POSSIBLE. IF TAMI LEAVES IM LEAVING AS WELL SHE’S THE REASON IM BACK WITH STATE FARM !!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Rowlett to know that you had such a wonderful experience with us here on State Farm Agent Adrian Valdez’s Team."
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Ministerio Majestad

January 23, 2026

5  out of  5
rating by Ministerio Majestad
"Very good experience with the agent Rosa"
We responded:
"Thanks so much for the amazing review, Ministerio! We really appreciate your support here in Rowlett . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Adrian Valdez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Rowlett . "
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Justin Douglas

January 12, 2026

5  out of  5
rating by Justin Douglas
"Extremely helpful! Did not miss a beat for both Auto and Rv"
We responded:
"Thank you so much for the 5-stars, Justin! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Rene cermeno

January 8, 2026

5  out of  5
rating by Rene cermeno
"Fue una experiencia muy agradable porque fui muy bien atendido."
We responded:
"Gracias por su reseña de cinco estrellas. Agradecemos sus comentarios y nos complace saber que tuvo una experiencia positiva con el equipo de Adrian Valdez, agente de State Farm. Si tiene más preguntas o necesita ayuda, no dude en comunicarse con nosotros aquí en Rowlett. "
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Carina Hernandez

December 13, 2025

5  out of  5
rating by Carina Hernandez
"Rosa is very professional and amazing. She made sure all our questions were answered and made she we had the right coverage."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Monique Robinson-Newton

December 8, 2025

5  out of  5
rating by Monique Robinson-Newton
"Tami Sue was very helpful and knowledgeable about each products. She went over and beyond when it came to customer service. I highly recommended her . -Thank you"
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Monica Trevino

October 29, 2025

5  out of  5
rating by Monica Trevino
"Tami and Adrian were awesome! Very good customer service and answered all my questions. They got me a great rate for my vehicles and home!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Martha Thompson

June 5, 2025

5  out of  5
rating by Martha Thompson
"I look forward to seeing if State Farm is as always as have been in the past."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Exculsive10

June 2, 2025

5  out of  5
rating by Exculsive10
"Really helpful and efficient thankful they help me with my concerns and questions"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alaisha K.F.

April 30, 2025

5  out of  5
rating by Alaisha K.F.
"Had an amazing experience getting car insurance. They made it soooo quick and easy. They prioritize their customers and are always so nice. I will definitely be recommending them."
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chaitanya narayanam

April 2, 2025

4  out of  5
rating by chaitanya narayanam
"Reduced insurance rate but not helped much in reducing similar to other providers"
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jagade stewart

March 28, 2025

5  out of  5
rating by jagade stewart
"It's was very easy and pleasant and didn't take long at all. I was also very satisfied with the quote I received as that's why I didn't hesitate to change."
We responded:
"Hi Jagade, thank you so much for taking the time to leave us a review! It’s so wonderful to hear that you had such a pleasant experience with us, and that you are pleased with our work. Thank you for choosing State Farm! - Adrian"
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Maria Chapa

February 24, 2025

5  out of  5
rating by Maria Chapa
"Tami is the best she help me out on the weekend I wasn’t expecting a call that time I was thinking they would come back to me on Monday. She went through the process for me explain something that I didn’t understand big help thank you so much Tami. I will appreciate for her help so much"
We responded:
"Hi Maria, thank you so much for taking the time to leave us a review! I’m thrilled to hear that Tami was so helpful, and that she made your experience with us so smooth in a stressful time. We appreciate the opportunity to serve you! -Adrian"
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Mucahit Turel

January 20, 2025

5  out of  5
rating by Mucahit Turel
"I had a great experience working with Tami and her team at State Farm. Tami was professional, responsive, and took the time to explain my options, helping me find the right auto and home insurance coverage. The process was smooth, and her attention to detail was exceptional. I highly recommend Tami for her outstanding service!"
We responded:
"Hi Muchahit, thank you so much for taking the time to leave us a review! I am so thrilled to hear that Tami has given you such a wonderful experience working with our office. I take such pride in our dedication to service, and Tami takes it to the next level. If you have any more questions about your home and auto insurance, or anything else, please feel free to reach out again. Your recommendation means so much to our entire team! -Adrian"
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Dwayne Morton

January 11, 2025

5  out of  5
rating by Dwayne Morton
"Great customer service. Took the time to listen and help me to get the best possible price and to get me everything I need to get back on the road safely thanks for everything. I would recommend to any friends or family who are in the need of a excellent insurance agent"
We responded:
"Thank you for leaving us a review, Dwayne! I am so glad to hear that we were able to help you get back on the road, and that you were so pleased with our service. Your recommendation means so much to all of us. Thank you for choosing State Farm! -Adrian"
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Justin Gonzales

December 31, 2024

5  out of  5
rating by Justin Gonzales
"I spoke with Aarion yesterday about a quote for my auto insurance, and let me tell you I could not be happier with my experience. Not only was he cordial, polite, and professional but he also ended up saving me almost 300$ that my previous insurer wouldn’t budge on. I cannot speak more highly of this man and will be recommending him to anyone and everyone I know who needs auto insurance! I’m so happy I made the call I did and if Aarion is an example of the professionalism of this business I’m positive regardless of who you talk too you will walk away with the outcome. Thanks again bud! Your a hero in my book"
We responded:
"Thank you for your incredible review, Justin! I’m so thrilled to hear about your fantastic experience with Aarion. His dedication to helping customers embodies our commitment to service. Your kind words and recommendation mean so much to us! I’m so glad you made the call and that we were able to help you. If there’s anything more we can do for you, don’t hesitate to reach out. Aarion will be delighted to hear he’s a hero in your book! -Adrian"
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louis larkin

December 26, 2024

5  out of  5
rating by louis larkin
"Tami is wonderful. We had a lot of questions switching from another company to State Farm and she patiently answered all of them to our satisfaction. We will be traveling out of the country when they go into effect and she sent us all of our confirmations prior to our departure, taking that extra concern off of us. Very thorough!"
We responded:
"Thank you so much, Louis! I’m thrilled to hear that Tami was able to make your transition to State Farm smooth and stress-free. She goes above and beyond to make sure our customers feel supported and informed. We’re grateful for the opportunity to serve you and wish you safe and enjoyable travels! If you need anything, don’t hesitate to reach out. -Adrian"
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Shelby Martin

December 19, 2024

5  out of  5
rating by Shelby Martin
"Love these guys!! I called SO SO many companies for quotes while car shopping and it was so frustrating. Finally reached out to Tami at this office and she made everything a breeze! Really fun to talk to and got my payments exactly where I wanted them. Definitely give them a call when you’re insurance shopping. They do not disappoint!! (And ask for Tami!)"
We responded:
"Shelby, thank you so much for your kind words and for taking the time to leave us a review! I’m thrilled to hear that Tami made your auto insurance experience smooth and stress-free. She has a way of turning a frustrating process into an enjoyable one, and I’m so glad she was able to get you where you wanted to be. Your recommendation means the world to us! If there’s anything else we can do for you, don’t hesitate to reach out. Thanks for choosing our office! -Adrian"
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Julia Harrell

November 20, 2024

5  out of  5
rating by Julia Harrell
"I’ve been working with Tami and she’s great. I wanted an insurance agent I could actually talk to. She was very helpful and always got back to me to answer my questions! I think I’ll be happy here!"
We responded:
"Julia, thank you for leaving us a review! I’m so glad to hear that Tami has been so helpful and friendly to you. I take pride in my team’s kindness and customer service, and Tami is no exception. If you’re happy, we’re happy! -Adrian"
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Daniel Loera

November 14, 2024

5  out of  5
rating by Daniel Loera
"Ian was very helpful and patient with me as I was gathering information. I’m saving around 600 for better coverage."
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Kristin Burke

November 13, 2024

5  out of  5
rating by Kristin Burke
"Tami is extremely helpful with giving different coverage options, and she is knowledgeable to be able to answer any questions. Thanks Tami!"
We responded:
"Thank you for taking the time to leave a review, Kristin! I am so thrilled that Tami was so helpful for you. If you ever have any more questions, please don’t hesitate to reach out again! -Adrian"
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Juan Morales

October 1, 2024

5  out of  5
rating by Juan Morales
"Just got insurance with state farm less than a month ago, and I definitely had the best customer service experience I’ve ever received. The agents name was Diana and she wasn’t just friendly but also very helpful and was able to lower my price without me even having to ask. Would definitely recommend anyone to call her if you need an insurance quote."
We responded:
"Thank you for your review, Juan! I’m so glad to hear you had such a positive customer service with Diana. Your recommendation means a great deal to me. If there is anything else we can do for you, please let me know! -Adrian"
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Vilma Canales

August 5, 2024

5  out of  5
rating by Vilma Canales
"Tamy helped me with my insurance needs she is absolutely amazing !! Very recommended 10/10 Thanks Tamy you rock !"
We responded:
"Vilma, thank you for your feedback! I'm glad to hear about your positive experience working with Tami for your insurance needs. We appreciate your recommendation! -Adrian"