State Farm® Insurance Agent Adrian Valdez

"After realizing my auto policy was ridiculously high, I decided to shop around. I was, of course, bombarded with a million different agencies calling, emailing and texting as expected when I put my feelers out there. However, Amelia was the one agent who struck that perfect balance between communication and incessant stalking-lol. I was fielding several calls, texts and emails a day from various agents during the course of my work day. When I reached out to Amelia and let her know my current availability to discuss rates, she was the only one who respected that and didn't blow up my phone during work! We set a few phone appointments and we had a family emergency and I was unable to take her calls for a couple days. Instead of being irritated or curt, she was polite, SO gracious and professional when the dust settled on our family emergency and we were able to resume our search with her! She fielded my one million questions with patience and expertise and the entire experience was extremely user friendly! ALSO!...her agency does NOT financially penalize you for making monthly payment installments! We were paying close to $600 annually JUST IN INSTALLMENT FEES ALONE anytime we did NOT pay out the 6 month policy in a lump sum. We saved SO much money right off the bat for that feature alone along with the other discounts! Really looking forward to sticking with a company and agent that doesn't sneak in fees and price increases at every renewal! Glad to have found her!"

"Diana Goytia at State Farm was incredible when we decided to shop around for new insurance after adding our 16 year old son to our policy. She was super knowledgeable, SO HELPFUL, really went above and beyond to get me the best priced premium and is saving us so much money!!!"

"I want to shoutout Diana Smith (I hope I spelled that right) on her customer service and professionalism. I went in to inquire about Health Insurance. The entire experience from start to finish was remarkable! When I initially went into the office I was of the mindset of “I’m not signing up for anything, don’t get talked into it”. I was in for a huge surprise because I left feeling super informed and educated that I actually wanted to sign up right then and there! LOL All of this to say, my experience was exceptional and I now have peace of mind that if anything were to happen to me I know that my family will be 100% taken care of. If you need health, renters, or auto, please do yourself a favor and reach out to Diana over at The Adrian Valdez State Farm Office in Rowlett!!"

"Diana muy amable y educada resolvió todas mis dudas , me cotizó el mejor precio en Seguro para mis carros el mejor precio desde que en la póliza está mi hija joven (18 años) ahora tengo, mejor precio mejor cobertura Y Adrián muy amable también sin Duda los recomiendo (Translated by Google) Diana, very kind and polite, resolved all my doubts, she quoted me the best price in Insurance for my cars, the best price since my young daughter (18 years old) is on the policy. I recommend them"