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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Fudge 2Da_ B

October 19, 2023

5  out of  5 rating by Fudge 2Da_ B
"I am so thankful that Diana is my agent she is so sweet an informative just can't beat it. Her customer service is top of the line.."

KG Nair

October 18, 2023

5  out of  5 rating by KG Nair
"Tami Holden has been a great help finding me my insurance policy. She worked several quotes and made me understand what was best suited for me and my valet. She had this done right on time with no pressure and kind attitude. I am realtor by profession and have friends in insurance business. But getting help from a outsource felt no obligation and easy to choose what fits me and my needs. Thank you Tami for your help. I feel confident to refer you more clients. KG"

A Grissom

October 10, 2023

5  out of  5 rating by A Grissom
"Amelia not only went above and beyond to help us with multiple quotes for our new vehicle, but also helped us understand our policy and helped us to bundle our renters insurance as well. She made the insurance process easy and we are happy to be a part of the State Farm Family."

Michael Blume

October 10, 2023

5  out of  5 rating by Michael Blume
"Jamarea was fantastic! Made the whole process quick and painless. I’ll definitely be referring others to him."

Anita Bryant

October 4, 2023

5  out of  5 rating by Anita Bryant
"Easy process, cheaper rates, and everything I needed. Amelia was such a great help! Definitely recommend"

Gerson Guevara

September 22, 2023

5  out of  5 rating by Gerson Guevara
"Very friendly staff they take their time to answer all your questions and explain all your doubts they help you find the best deal for you, if you are looking for an insurance with a good price this is the right place."

Allen Estrada

September 18, 2023

5  out of  5 rating by Allen Estrada
"Diana did a great job at helping me"

Chris Ogbonna

September 7, 2023

5  out of  5 rating by Chris Ogbonna
"Diana provided excellent customer service was able to answer all my inquiries and the rate I was given was better than expected . I am well pleased and will be a life long customer"

Mz. Stay Focuzed Leffall

September 1, 2023

5  out of  5 rating by Mz. Stay Focuzed Leffall
"Tami was amazing!🔥 I don’t know how she knew I needed a new insurance company but, she made me an offer I couldn’t refuse 🫶🏾 and helped me get all the coverage I needed, plus she found me the best deal possible! Good bye LM and hello Statefarm I look forward to doing business with you! P.S. 1 Happy Customer"

Sean Brown

September 1, 2023

5  out of  5 rating by Sean Brown
"My experience was pleasant quick and informative good service.."

Anisur Siddiqui

August 8, 2023

5  out of  5 rating by Anisur Siddiqui
"I received a very good service and good offer from this agent. I also suggested my brother to contact her."

Michael Middleton

August 7, 2023

5  out of  5 rating by Michael Middleton
"Was great experience, friendly and kind"

Krystal Lovato

August 2, 2023

5  out of  5 rating by Krystal Lovato
"I was up against a super tight deadline to change home insurance. Adrian and Tami were incredible, thorough, and professional. Outstanding tag team! Adrian took the lead to explain in detail all the benefits of each package, always stopping to make sure I didn't have any questions. I had a new plan that was a total upgrade from my previous plan of 12 years! Thanks, Tami and Adrian, for speaking in a language I could understand! I highly recommend this dynamic duo!"


July 26, 2023

5  out of  5 rating by BeeGee
"Great experience with this office! Amelia walked us through the process very efficiently. Quoted us great rates and made the application process very easy. We were so pleased with them, I helped my mom move her home/auto coverage to State Farm. Definitely recommend Adrian’s team to anyone shopping for competitive insurance rates and great service! 😊"

Rachelle Moores

July 26, 2023

5  out of  5 rating by Rachelle Moores
"Amelia is amazing and extremely helpful. She happily answered every question I had! 5 stars!"

Jason Kaiser

July 25, 2023

5  out of  5 rating by Jason Kaiser
"Amelia was very wonderful and helpful. 10/10 will be recommending to everyone!"

Dobbs Sutton

July 14, 2023

5  out of  5 rating by Dobbs Sutton
"Great prices and friendly service."

Willette Hart

July 6, 2023

5  out of  5 rating by Willette Hart
"My experience with Amelia was stellar! She kept me in the loop with all of the different options and even when I needed time, she was always there to answer questions in the meantime and was ready to assist when I was ready to move forward!"

Andrew Berman

July 2, 2023

5  out of  5 rating by Andrew Berman
"Amelia was awesome 👌 and totally professional. Highly recommend her services."

Smart Ajayi

June 8, 2023

5  out of  5 rating by Smart Ajayi
"My customer service experience was super Diana Goytia is an epitome of a good customer relations representative. She has a good knowledge of the products and services."

Jackie Davis

May 26, 2023

1  out of  5 rating by Jackie Davis
"Long story short requested a call back due to an issue with my policy on May 8. As of today May 26 haven’t received a call back. Just a nasty attitude from the rep when I requested help. It’s very interesting how business will call to get your money but can’t help with a simple task. A simple task! Customer service is key! Can’t wait to switch my policy!"

Carolyn Thomas

May 13, 2023

5  out of  5 rating by Carolyn Thomas
"My experience was great 👍. Very professional and knowledgeable. Very friendly in a manner that made me feel relax. I was taking care of at a time I needed the most!!! Give them a try because I believe they will not let you down"

C Pecina

May 4, 2023

5  out of  5 rating by C Pecina
"I changed carriers for the first time in over 10 years. Amelia at State Farm in Rowlett made that process and change easy and efficient. I had a couple of changes on the quote initially and the new quote was sent back in a timely manner. Amelia also took my phone call later on and was really great to talk with. Everything was clear and understandable. If you're looking for new insurance, you're obviously checking the reviews. Look seriously at this place. Cheers."

Tranisha Guzman-Lopez

April 27, 2023

5  out of  5 rating by Tranisha Guzman-Lopez
"She went above and beyond. I spoke to like 4 different insurance companies, and they were impatient rude.Adrian stayed past her time ⏲️ she was getting off she gave me different quotes and was patient she had a friendly inviting tone..She assured me I can later change my insurance and add or upgrade my insurance she answered all of my questions. I was pleased with the outcome, and I would call her supervisor 😀 and let them know she had to hear my husband and I get into an offal argument and listened to why I got very ugly with him..She listened to why come I was humiliated and understood advises me I didn't have to be a shamed or embarrassed about my husband making me explain our personal finances in front of her...she was so professional as I explained I'm a student in school for my CDL'S and my husband is not getting I'm testing on Wednesday and we will soon have our finances together 😀"

Samu Nkosi

March 16, 2023

5  out of  5 rating by Samu Nkosi
"Excellent customer service from Diana. They were very efficient, knowledgeable and really worked hard to get me the best deal"